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How do I contact Facebook?

Facebook, Inc. operates as a social networking Website. It enables members to look up friend’s Web pages, and share photos and videos. The company was founded in 2004 and is based in Palo Alto, California.  According to Business Week, its founders are Mark Zuckerberg, Eduardo Saverin, Andrew McCollum, and Chris Hughes

Phone Numbers
1-650-543-4800
1-650-543-4801 (voice and FAX)
1-650-853-1300
Facebook does not offer customer service by telephone.  When you call any of these numbers, you will get a recording.  The recording will give you four options (good luck getting hold of a live person):

  1. Dial your party's extension.
  2. Press "1" for customer service.   When you do that, you are greeted by a recording and told that Facebook does not offer customer service by telephone.  You will then be invited to leave a message.  
  3. Press "0" for the operator.  When you do that, you are greeted by a recording and told that the receptionist is not available.  You will then be invited to leave a message.  
  4. Stay on the line to leave a message at the tone.

Street Address (DEXKnows.com)
The Facebook, Inc.
156 University Ave.
Palo Alto, CA 94301-1605

Email
info@facebook.com

Customer Service
Facebook Online Help Center

Facebook discourages users from contacting them directly until after they have exhausted all other means of resolution.  If you cannot find answers in the Help Center, then, and only then, do they encourage you to make contact.  And then, it's by email only.  These are examples of what you will find when sorting through the Facebook Help Center for contact information.  There are many others. 

How Do I Facebook - FAQ


Bill Earles, AMB Internet Services © 2009 Last update 05/03/2009